Logo: Volkswagen Commcercial Vehicles

Economical, Reliable, Customer-focused

Caddy Delivery Van – fuel consumption in l/100 km: urban 7.6–4.7 /
extra-urban 5.3–3.6 / combined 6.2–4.0; CO2 emissions in g/km: 143–106

T6 Transporter Delivery Van KR – fuel consumption in l/100 km: urban
12.6–6.8 / extra-urban 7.9–4.7 / combined 9–5.4; CO2 emissions in g/km:
222–142 (combined).

Crafter Delivery Van – fuel consumption in l/100 km: urban 8.8–8.3 /
extra-urban 7.0–6.9 / combined 7.6–7.4; CO2 emissions in g/km: 199–193

VW Amarok 3.0l TDI (SCR BMT) – fuel consumption in l/100 km: urban
8.6–8.3 / extra-urban 7.3–7.1 / combined 7.8–7.5; CO2 emissions in g/km:
193–184 (combined).

Global challenges are creating an ever-growing raft of problems for our society and our environment, amid constantly evolving legal and regulatory requirements. These changes are having a tangible impact on companies, and their stakeholders expect solutions. At Volkswagen Commercial Vehicles, we are tackling these challenges head-on. We are actively committed to passing on an intact and healthy living and working environment to future generations, while at the same time securing a strong future for our own company.

The Volkswagen Group aims to become a world-leading provider of sustainable mobility. This ambitious goal can only be achieved if all of its brands work closely together. With our vehicles and services, we are the Group’s only brand offering tailor-made transport solutions in the light commercial vehicle market. Alongside our vision – to offer world-leading transport solutions to our customers – we have a responsibility to help the Group achieve its targets as efficiently and effectively as possible. At the same time, we want to make addressing the global challenges of urbanization and climate change our main priorities. These are the two areas in which we add the most value for our customers, society and the environment.

Sustainability is a top priority at Volkswagen Commercial Vehicles. The Brand Board of Management meets twice yearly to formulate a CSR roadmap and decide on focus topics. All departments in the company, from procurement and human resources to production and logistics, take part in regular steering committee meetings in which they set common, binding targets in order to make corporate responsibility the common decision-making framework for processes and projects.

2016 Highlights

“New standards in fuel consumption – Caddy 4 and T6 models use up to 15% less fuel”

The e-Crafter concept incorporates the latest developments in battery technology that allow a freely configurable range up to 400 km, depending on customer needs and the demands of the job. This performance makes the vehicle an intriguing prospect for many sectors, over and above urban transport.

The New e-Crafter – Highlight of the IAA 2016 Commercial Vehicles Show

  • World premiere for the first all-electric Crafter
  • Concept shows solution for zero-emission urban delivery vehicle nearly ready for series production
  • No limits on load space
  • Carries up to 1.7 tons
  • Range of over 200 km
  • First vehicles hit the roads in 2017

Electric power has not altered the character of the new Crafter. The concept vehicle still offers attractive yet robust internal features, including the largest possible payload capacity, an ideal 11.3 m3 load space and a maximum load height of 1,691 millimeters. A generous 1,380 mm payload width between the wheel arches and a maximum load space length of 4,855 mm round off the vehicle – with no change to package dimensions.

The 100 kW electric drive accelerates the road-ready concept (with a dependable gross weight of 4.25 t) up to the maximum permitted speed of 80 km/h. The vehicle is equally at home on delivery routes along urban highways as it is driving across country. With maximum torque of 290 Nm, available almost instantaneously, real-world driving situations can easily be handled even when carrying a full load weighing 1,709 kg.

Volkswagen Commercial Vehicles plant in Września

Highly Efficient Environmental Solutions at New Crafter Plant in Września

The new Crafter plant in Września, approximately 50 km from Poznań, was officially opened in October 2016. The design and construction of the new plant met the most demanding environmental standards right from the start, in line with the “Think Blue. Factory.” strategy. From an environmental protection perspective, one of the highlights here is the paintshop, which is exceptionally resource-efficient and consumes remarkably little energy, water or materials. Paint is applied automatically, by 36 robots. Efficient, high-speed rotating atomizers and color changers use much less paint than conventional systems. In the paint booths, process air is scrubbed using a dry separation system, reducing energy consumption in the booth by up to 60%. No water or chemicals are required, and process air volumes are reduced as well. A new system for energy-optimized spray booth air conditioning is also in operation.

The body dryers are equipped with energy-saving heat recovery technology. The body shop uses the latest, most energy-efficient robots and state-of-the-art laser technology that is substantially more efficient. The factory buildings and infrastructure were also built in accordance with Volkswagen’s strict environmental criteria. Ventilation technology and energy media supply meet high standards of efficiency, while the lighting system makes use of natural daylight and LED technology. Water savings were also made in assembly, where the sprinkler booths used to check that vehicles are watertight achieve savings of up to 75% compared to traditional processes. In December 2016, the plant was awarded the Golden Certificate of the German Sustainable Building Council (DGNB). The plant in Września is the only automotive production center in the world to be honored with this distinction, as well as the first and the only building in Poland.

Lighting the Olympic Flame

Working Hard for People with Disabilities: Volkswagen Commercial Vehicles supports Hanover Special Olympics

In June 2016, Hanover, the state capital of Lower Saxony, played host to the Special Olympics, a national sporting event for people with mental disabilities. Some 4,800 athletes competed in 18 disciplines over the week-long event. As the official vehicle supplier, Volkswagen Commercial Vehicles provided 30 vehicles to transport participants, organizers and sporting equipment between the competition venues. 15 apprentices and students on placement at Volkswagen Commercial Vehicles acted as volunteer team assistants in the soccer competitions, supporting the athletes while they competed.

Other Projects

Golden Bulli 2016

Volkswagen Commercial Vehicles launched its new “Golden Camper” prize in 2016, recognizing craft workshops that are committed to social responsibility. The prize is open to all workshops licensed under the German Crafts and Trade Code. A specialist panel comprising experts from the industry press, associations and businesses selects the winner. The first prize was presented to Roland Ketterer GmbH, from Donaueschingen-Pfohren in the federal state of Baden-Württemberg. Chair of the Volkswagen Commercial Vehicles Brand Board of Management Dr. Eckhard Stolz handed over the prize at a ceremony held on December 13, 2016. Roland Ketterer, owner of the plumbing firm that bears his name, and his employees came up with the idea and raised funds for the construction of a specialist school for drinking water and solar energy expertise in the Tanzanian town of Chala, home to some 10,000 people. In recognition of its outstanding efforts, the company, which employs 12 people, was rewarded with a versatile, new Transporter panel van.

Steadily Reducing CO2 Emissions: Caddy and T6 Reflect Progresst

Volkswagen has set itself the target of reducing fuel consumption for each new model by 10-15% compared with its predecessor. Volkswagen Commercial Vehicles has taken up the challenge and set new benchmarks with the introduction of new engines for the commercial variants of the Caddy 4 and T6 models. In the Caddy, we have succeeded in reducing emissions by up to 30g CO2/km – up to 20% less than the previous version.

The engine range includes a 3-cylinder TSI unit and a natural-gas engine in the Caddy TGI. Meanwhile, fuel efficiency in the T6 range has been improved by 20% on average. BlueMotion Technology, including a start-stop system and brake energy regeneration, is standard on these models.

e-load up!

This small delivery vehicle is big on environmental credentials.

  • Zero emissions, maximum 990-liter payload capacity for up to 360 kg of goods at a vehicle length of just 3.60 meters
  • Versatile, microvan offering A+ class energy efficiency, two seats, four doors, and lots of space in the rear
  • Leather steering wheel, electric windows, “Climatronic” air conditioning system, 15” alloy wheels, halogen headlights and LED daytime running lights standard across the e-load up! range

The e-load up! is the ideal solution for anyone clocking up the miles in downtown traffic, such as couriers, pizza delivery drivers and service engineers. This smallest of commercial vehicles is big on payload capacity but has a tiny footprint on the road – great for drivers who need to zip around the city, stopping, starting, parking, loading and unloading.

“Think Blue. Factory”: Volkswagen Environmental Program Meets 2018 Targets Ahead of Schedule

In the reporting period, Volkswagen Commercial Vehicles once again achieved a significant cut in energy consumption at its Hanover site. Compared with the 2010 baseline, when the “Think Blue. Factory.” program was launched, the site consumed around 15% less energy in 2016 despite producing a record 189,600 vehicles. The energy savings equate to the annual average energy usage of around 10,000 households.

Compared with the 2010 baseline, the company now uses 17% less water and has slashed waste for disposal (non-recyclable waste) by an amazing 75%. CO2 and solvent emissions have fallen by 11% and 13% respectively. At the same time, production volumes have risen significantly in all areas of activity, with 45% more vehicles, 6.4% more cooling systems and 52% more castings.

The savings for each of the five key indicators are even more impressive after adding the number of vehicles produced into the equation; efficiency improvements range from 31% (water) to 85% (waste). Thus the Hanover site has already exceeded Volkswagen’s stated aim of improving these figures by 25% by 2018.

Ralf Ohliger, the Environment Officer in Hanover, reported that “the successes of the ‘Think Blue. Factory.’ environmental program have come about as a result of technical solutions and the many innovative ideas and measures suggested by our workforce. Green production has become a major competitive advantage for us. And our Hanover plant is definitely benefiting from the progress we have made.”

The monetary value of the reduced costs associated with these environmental improvements amount to some €6.5 million over the year.

The key measures that contributed to the success of “Think Blue. Factory” included:

  • New, efficient servo press lines (“PXL”)
  • Upgrades to the latest, energy-efficient laser technology in the body shop
  • Smart finish-drying control system (LAVA load-dependent volume flow adjustment)
  • Installation of innovative color changers and highly efficient application technology in the paintshop
  • Optimization of the rinsing processes and introduction of a VOC-free rinsing thinner in the paintshop
  • Implementation of a new ventilation concept combined with a modernized power supply for the ventilation system in vehicle assembly
  • Commissioning of new low-energy, resource-efficient smelting lines in the alloy foundry
  • Changeover to a waste water-free process in the radiator manufacturing plant
  • Systematic out-of-hours shutdown of production equipment and infrastructure

Since the “Think Blue. Factory.” initiative was introduced in 2010, all Volkswagen and Volkswagen Commercial Vehicles brand production sites have been working to achieve major improvements in plant resource efficiency while simultaneously reducing emissions. The five key indicators that “Think Blue. Factory.” is seeking to improve by 25% per production unit by 2018 include energy and water consumption, waste disposal, and solvent and CO2 emissions.

“SPRINT” Language and Integration Project

Volkswagen Commercial Vehicles has joined forces with the Hanover-based Volkswagen Akademie vocational training organization to support “SPRINT”, a language and integration project for young refugees aged 16-21. The focus of the project has been on work induction. Basic technical skills were taught in an activity-based course similar to an introductory vocational training program. At the same time, the young people improved their language skills, and learned about motivation, punctuality and appropriate behavior. 54 young refugees took part in the project over the course of the year.

“SPRINT”, the language and integration project, teaches the following content over a 12-month period:

  • Moduel I: German language skills (15 hours per week, at vocational school)
  • Module II: Introduction to regional culture and traditions (10 hours per week, at vocational school)
  • Moduel III: Introduction to the local world of work (10 hours per week, at Volkswagen Akademie in Hanover)

Biodiversity Campaign to Revitalize River Warta

In autumn 2016, Volkswagen Poznań worked with the “Save the Fish” foundation and local municipal council to organize a biodiversity campaign. As part of the campaign, and with the help of local schoolchildren, almost 1 million fish were released into the river Warta. The activities included fun environmental games and competitions. Before releasing the fish, the schoolchildren took part in an educational activity about water ecology. Following an environmental disaster in 2015, in which 150 km of the river Warta became polluted, the campaign was intended to remedy the situation and restore the ecological balance of the river.

Stakeholder Dialog

“Urban Logistics” Pilot Project

Volkswagen Commercial Vehicles is engaged in an ongoing dialog with Hanover, state capital of Lower Saxony, and the Hanover-Braunschweig-Göttingen-Wolfsburg metropolitan region, on how best to improve the urban logistics infrastructure. One example of this joint work is the “Urban Logistics” pilot project involving the City, the metropolitan region, Leibniz University of Hanover, the University of Applied Sciences and Arts in Hanover, Braunschweig University of Technology, the Deutsche Post DHL mail and logistics group, and enercity, the Hanover city utilities company. This collaboration is based on two guiding principles: first, that future logistics must be focused on the needs of people in a livable city, and second, that future logistics in a climate-neutral Hanover must be based on quiet, safe, zero-emission transport solutions and an innovative urban infrastructure.

Neighborhood Dialog

The Hanover plant maintains a regular dialog with its neighbors. News about the brand and plant is distributed in a spirit of transparency. Company representatives make a point of listening to critical questions from local residents, for example about emissions or the local traffic situation. This neighborhood dialog has been in place at Volkswagen Commercial Vehicles since 1998. The open dialog format has helped to break down skepticism and fostered a climate of mutual understanding. The ongoing discourse with the factory’s neighbors has become an integral part of Volkswagen Commercial Vehicles’ corporate and environmental policy.

Dialog and Community Involvement

Volkswagen’s Polish plants in Poznań and Września also maintain regular dialog with their neighbors. At least two meetings with local residents are held each year by all four plants. The meetings are organized with local leaders such as village elders or community councils. Agenda items include the current situation at the factories, as well as social responsibility. One of the social projects in 2016 was the creation of a football pitch in a joint initiative with the neighbors of the Crafter plant in Września.